Abletek Overview:

Open for business in 2001, Abletek began as a general electrical contracting business. We built up our business supporting a wide customer base, offering a range of electrical services. In 2007, we decided to narrow our services, and to focus on Public Address (PA) and "Tannoy" design and installation.

Based near the city of Peterborough, Abletek is centrally located to the counties of Cambridgeshire, Lincolnshire and Norfolk. We provide direct PA, Tannoy & Sound Reinforcement design and installation services as well as working through a number of the UK's leading contractor and construction companies. Our customer base extends throughout the UK. However, our business activities are mainly focused within the Midlands, South and South East regions.

Sales:

Our sales are based through our installation and support services, our primary sales channel is direct to our customers. We also regularly work through builders, contractors and facilities management companies. Abletek is not 'tied' to any particular product or manufacturer - this way, we are able to offer the widest range of products at a budget to support most customer demands. We do not provide a sales and distribution service, and don't generally sell products or items outside our customer base or through our installation and support services.

We can generally offer direct purchase or leased sales - happy to discuss these options on a project by project basis.

Customer Support:

We are committed to providing the highest level of pre-sales and post-sales customer support.

Pre-Sales: We provide initial advice and support via phone and email. For quotes and more detailed specific arrangements we would normally visit the customer and proposed site to provide extended support, and to take measurements against a project design, proposal and following quotation.

Post-Sales: Once installed, a product or entire system is configured, tested and commissioned by an engineer. Information, drawings and user details are then provided to the customer (as required). Most installed systems will require a short demonstration of use - we are happy to provide additional/specific training, as required and/or if the project is particularly complicated.

Ongoing & Maintenance: Abletek offers both contracted and demand based scheduled and break/fix maintenance services - rates and cover reflect the size and complexity of the installation. We are happy to discuss this at any time, will be offered and covered in detail during proposal and quotation stage - as appropriate.


Should you have any questions or queries regarding Abletek, then please Contact Abletek.