Public Address (PA) "Tannoy" Services Overview:

Abletek provide a range of services in support of our PA products, systems and installations.
Our services are flexible to customer requirements, are offered against all new projects and installations - most are also available to existing (non Abletek) customer installations. We also offer general contracting and technical support services through consultants, planners and main contractors.

> Design and Consultancy Services
> Installation and Contractor Services
> Customer Support Services

 Design & Consultancy Services:

"Strong in Design" The design of any public address / tannoy system is important against it's success. We can all recall a PA speaker being worked so hard / loud that audio / words or music just cant be understood. A well balanced and strategic approach to demand against system capability is 'key' to good design. Speaker type, qty and location together with respect to ambient noise and local acoustics all provide input to support and create a quality and successful system.

Our PA / Tannoy design services are used in support of all new Abletek projects and installations. We can also offer our design services against existing installations (Abletek or other), perhaps as an extension or update or improvement plan.

Traditional and New / Emerging technologies. The large majority of our pa / tannoy installations still remain traditionally cable based, with little or no integration to other building or communications systems. This position is primarily one of 'why fix or change for the sake of doing so'. We recognise and support this position, but also explain how new products and technologies may 'enable' improved system working or design (might even save money!). However, we do recognise that new technologies can and do make a huge difference to pa and tannoy system design. For example, we can offer products that are wireless or IP based that 'sit' on a customers data network (PA over IP). This may be for simple administration or for system monitoring and performance. Audio path based IP (VoIP) can also be employed to leverage correctly designed / quality of service (QoS) data networks, even power over ethernet (PoE) mid or end span can provide speaker power for truly 'Speaker Anywhere' deployment capability.

Voice evacuation systems (VEVAC), designed and maintained to BS5839, BS5588 & BS EN 60849.

 Installation & Contractor Services:

Abletek provides professional, timely and safe installation & contractor services. Our subject knowledge and contracting experience provides the basis of a success, which is why customers choose Abletek to invest in their Public Address / Tannoy system requirements.

All projects and installations are evaluated and discussed with associated customer and contractor representatives. Planning may require general and specific declaration and/or supporting project documentation, such as: risk plans, assessments, H&S, asbestos, working at height etc. Again, we are experienced with such evaluation and will provide and support the project, customer and contractor as required and appropriate.

Important also to these discussions, is the location and use of 'core' public address system equipment; such as the amplifier/s, speakers, tuners, microphones, interfaces etc.... We always respect local installation and cabling policy and will ensure that we work with customers to respect these (eg. we may discuss speaker location or cable routing plans in special or sensitive areas or locations such as - production / food / cold stores, listed / old / historical buildings, religious buildings or even hazarous / EX).

If you would like to discuss Abletek support and are interested in working with us through our contractor services, then please contact us via our contractor 'Work with Abletek' contact page.

 Customer Support Services:

We are committed to providing the highest level of pre-sales and post-sales customer support.

Pre-Sales: We provide initial advice and support via phone and email. For quotes and more detailed specific arrangements we would normally visit the customer and proposed site to provide extended support, and to take measurements against a project design, proposal and following quotation.

Post-Sales: Once installed, a product or entire system is configured, tested and commissioned by an engineer. Information, drawings and user details are then provided to the customer (as required). Most installed systems will require a short demonstration of use - we are happy to provide additional/specific training, as required and/or if the project is particularly complicated.

Ongoing & Maintenance: Abletek offers both contracted and demand based scheduled and break/fix maintenance services - rates and cover reflect the size and complexity of the installation. We are happy to discuss this at any time, will be offered and covered in detail during proposal and quotation stage - as appropriate.




Should you have any questions or queries regarding Abletek Services, then please Contact Abletek.